SAP SuccessFactors

Claim Profile

Top Human Capital Management Software

Visit Website Write a Review
SoftwareWorld Editorial Review

Why SoftwareWorld Chooses SAP SuccessFactors

"Large organizations often turn to SAP SuccessFactors when managing HR processes across multiple regions becomes too complicated to handle manually. It helps HR teams stay organized with hiring, employee performance, and workforce planning in one place. The cloud-based HR management approach makes it easier for global teams to stay aligned. That said, smaller businesses may find the platform difficult to set up and maintain without dedicated IT or HR support resources."
Decision Snapshot

SAP SuccessFactors Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.2 / 5
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersGermany
✎
Buyer Contribution

Your SAP SuccessFactors experience can help other buyers

Used SAP SuccessFactors? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

SAP SuccessFactors Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About SAP SuccessFactors

SAP SuccessFactors is an integrated human capital management (HCM) suite that revolutionizes workforce management. This cloud-based solution offers many great HR functions, from talent acquisition to employee performance and development. With SAP SuccessFactors, businesses can streamline their HR processes, ensuring efficiency and compliance. The platform facilitates seamless collaboration, allowing teams to work cohesively on recruitment, onboarding, and learning initiatives. SuccessFactors offers robust analytics, providing deep insights into workforce trends and performance metrics. Its user-friendly interface ensures accessibility for both HR professionals and employees. As part of the SAP ecosystem, SuccessFactors integrates smoothly with other enterprise systems, creating a unified HR environment. SAP SuccessFactors empowers organizations to optimize their human resources for enhanced productivity and organizational success.
Company SAP
Founded 1999
Headquarters Germany
Employees 1000+

Support

24x7 Support Phone Chat Knowledge Base FAQs/Forum

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Linux

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Human Resources

Why Choose SAP SuccessFactors

Problem it Solves

  • Problem it Solves Streamlines HR Processes And Enhances Employee Engagement Through Integrated Cloud Solutions

Target Users

  • Target Users HR Professionals
  • Target Users Recruiters
  • Target Users Managers
  • Target Users Employees
  • Target Users IT Administrators

Core Use Case

  • Core Use Case Streamline Talent Management
  • Core Use Case Enhance Employee Engagement
  • Core Use Case Optimize Workforce Planning
  • Core Use Case Simplify HR Processes
  • Core Use Case Improve Performance Tracking

USP

  • USP Empower Your Workforce With Seamless Cloud-based HR Solutions

Pros

  • Pros End-to-end HR coverage from hiring to retirement in one platform
  • Pros Localization support spans 100+ countries with built-in compliance tools
  • Pros Deep integration with SAP ERP makes finance-HR alignment genuinely smooth
  • Pros Workforce analytics surface actionable trends without needing a data team
  • Pros Learning module connects employee development goals directly to business outcomes
  • Pros Succession planning tools give leadership visibility that most HR platforms lack
  • Pros Continuous performance management replaces outdated annual review cycles effectively
  • Pros Scales confidently across enterprise organizations with thousands of employees globally

Cons

  • Cons Anonymity configuration requires more technical setup than most teams expect
  • Cons Advanced analytics and reporting sit behind higher-tier plan access
  • Cons Workflow customization feels limited when handling complex multi-step case logic
  • Cons Smaller organizations may find the pricing climb hard to justify
Editorial Buyer Guidance

Who Is SAP SuccessFactors Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines HR Processes And Enhances Employee Engagement Through Integrated Cloud Solutions

Target Users

  • HR Professionals
  • Recruiters
  • Managers
  • Employees
  • IT Administrators

Core Use Cases

  • Streamline Talent Management
  • Enhance Employee Engagement
  • Optimize Workforce Planning
  • Simplify HR Processes
  • Improve Performance Tracking

Unique Selling Point

Empower Your Workforce With Seamless Cloud-based HR Solutions

Strengths and Limitations

SAP SuccessFactors Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • End-to-end HR coverage from hiring to retirement in one platform
  • Localization support spans 100+ countries with built-in compliance tools
  • Deep integration with SAP ERP makes finance-HR alignment genuinely smooth
  • Workforce analytics surface actionable trends without needing a data team
  • Learning module connects employee development goals directly to business outcomes
  • Succession planning tools give leadership visibility that most HR platforms lack
  • Continuous performance management replaces outdated annual review cycles effectively
  • Scales confidently across enterprise organizations with thousands of employees globally
!

Cons

  • Anonymity configuration requires more technical setup than most teams expect
  • Advanced analytics and reporting sit behind higher-tier plan access
  • Workflow customization feels limited when handling complex multi-step case logic
  • Smaller organizations may find the pricing climb hard to justify
Category-Based Capabilities

SAP SuccessFactors Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Human Resources Software 28 selected features Open category ↗ ⌄

SAP SuccessFactors is an enterprise HCM suite that helps large organizations manage core HR, payroll, recruiting, onboarding, and performance. It offers AI agents for workforce administration, skills intelligence, and pay transparency insights. HR teams get connected, suite-wide automation to manage the entire employee lifecycle efficiently.

Performance Management Employee Database Applicant Tracking Compensation Management Employee Management Recruitment Management Employee Profiles Succession Planning Benefits Management Time & Attendance Learning & Development Self Service Portal Reporting/Analytics Employee Onboarding Training Management Payroll Management Sick Leave Tracking HR Management Calendar Management Approval Process Control Vacation/Leave Tracking Document Management 360 Degree Feedback Time Off Management Compliance Management Access Controls/Permissions Attendance Tracking Artificial Intelligence
Employee Performance Management Software 27 selected features Open category ↗ ⌄
Performance Review Management Competency Management Real Time Data 360 Degree Feedback Training Management Document Management Skills Assessment Compensation Management Employee Management Employee Portal Activity Dashboard Performance Metrics Real Time Analytics Self Service Portal Peer Appraisals Employee Database Employee Profiles On-going Performance Tracking Performance Appraisal Surveys & Feedback Review Cycle Tracking Goal Setting/Tracking Self Assessment Alerts/Notifications Progress Tracking HR Management Appraisal History
Onboarding Software 31 selected features Open category ↗ ⌄
Training Management Activity Dashboard Employee Portal HR Management Role-Based Permissions Leave Tracking Calendar Management Employee Handbook Alerts/Notifications Compliance Management Document Storage Payroll Management Electronic Signature Activity Tracking Job Description Management Task Management Performance Management Employee Profiles Employee Onboarding Applicant Tracking Recruitment Management Learning Management Benefits Management Feedback Management Self Service Portal Electronic Forms Employee Management Collaboration Tools Mentorship Employee Database Approval Process Control
Workforce Management Software 30 selected features Open category ↗ ⌄
Performance Metrics Compliance Tracking Attendance Management Sick Leave Tracking Recruitment Management Reporting/Analytics Real Time Notifications Employee Management Time & Attendance Employee Scheduling Reminders Clock In/Out Approval Process Control Timesheet Management Employee Database Calendar Management Performance Management Shift Swapping Time Off Management Payroll Management Budgeting/Forecasting Self Service Portal Activity Tracking Vacation/Leave Tracking Skills Tracking Time Off Requests Document Storage Labor Forecasting Automated Scheduling Employee Onboarding
Talent Management Software 27 selected features Open category ↗ ⌄
Competency Management Job Application Management Talent Acquisition Training Management Activity Dashboard Compensation Management Assessment Management Interview Scheduling Recruitment Management Applicant Tracking HR Management Employee Management Reporting/Analytics Self Service Portal Performance Management Goal Setting/Tracking Compliance Management Employee Profiles Surveys & Feedback Email Management Background Screening Succession Planning Onboarding 360 Degree Feedback Resume Parsing Skills Assessment Career Development
Compensation Management Software 28 selected features Open category ↗ ⌄
Compensation Statements Performance Management Real Time Reporting Reminders Organizational Charting Employee Self Service Employee Portal Document Management Benefits Management Employee Reward Programs Employee Database HR Management Performance Appraisal Bonus Management Attendance Tracking Succession Planning Compensation Plan Modeling Compliance Management Incentive Management Payroll Management Employee Onboarding Salary History Employee Management Multi-Currency Salary Planning Goal Setting/Tracking Commission Management Budget Management
HR Analytics Software 31 selected features Open category ↗ ⌄
Compensation Plan Modeling Employee Management Document Management Training Management Survey/Poll Management Turnover Tracking Employee Profiles Organizational Charting Data Visualization Predictive Modeling Self Service Portal Employee Onboarding Secure Data Storage Talent Management Employee Database Real Time Reporting Performance Appraisal Leave Tracking Payroll Management 360 Degree Feedback Vacation/Leave Tracking HR Metrics Library Performance Management Attendance Tracking Recruitment Management Benefits Management Feedback Management Succession Planning Applicant Tracking Compensation Management Trend Analysis
Applicant Tracking Software 16 selected features Open category ↗ ⌄
Resume Parsing Application Management Background Screening Resume Search Job Management Employee Database Internal HR Candidate Profiles Collaboration Tools Candidate Tracking Interview Scheduling Job Posting Onboarding Resume Storage Assessment Management Self Service Portal
Employee Engagement Software 26 selected features Open category ↗ ⌄
Performance Management Employee Recognition Real Time Data Progress Tracking Goal Management Surveys & Feedback Engagement Tracking Employee Onboarding Chat/Messaging Pulse Surveys Goal Setting/Tracking Gamification Training Management Benchmarking Feedback Management 360 Degree Feedback Performance Metrics Reporting/Analytics Communication Management Employee Reward Programs Question Library Employee Management Alerts/Notifications Employee Database Negative Feedback Management Employee Portal
Succession Planning Software 27 selected features Open category ↗ ⌄
Learning Management Organizational Charting Competency Management Activity Dashboard Assessment Management Compliance Management Document Storage Training Management Approval Process Control Performance Management Compensation Management Employee Database Succession Management Career Development Reporting/Analytics Succession Planning Employee Management Recruitment Management Employee Profiles Applicant Tracking Progress Tracking Monitoring Goal Management Surveys & Feedback Employee Onboarding Employee Portal Talent Acquisition
Connected Applications

SAP SuccessFactors Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

SAP SuccessFactors Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Not available
Verified User Feedback

SAP SuccessFactors Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a SAP SuccessFactors Review ↗
4.2
Based on 18 approved reviews
5 stars 42%
4 stars 42%
3 stars 15%
2 stars 1%
1 star 0%
Sandy F.
Sandy F. Project engineer

Steep learning curve yet worthy app

When I first integrated the software into my existing systems and processes, I found the setup to be somewhat challenging. However, once I got the hang of it, everything started to flow smoothly. The initial learning curve was steep, but the benefits of seamless integration made it worthwhile.

Reviewed on March, 2025
Anonymous reviewer
Anonymous Reviewer Owner

Good Software

I find this HR software to be quite acceptable compared to others I have used and it offers a variety of features.

Reviewed on March, 2025
Michael C.
Michael C. Quality Engineer

Convenient one-stop solution for all your HR need

It’s intuitively simple and has a comfortable design that isn’t overwhelming. I appreciate having a central hub for other relevant applications, making it a convenient one-stop shop.

Reviewed on January, 2025
Luca S.
Luca S. Senior Expert

It boosts our HR process

SAP SuccessFactors has significantly enhanced my human resources department's activities, particularly with its native integration with other SAP tools, which allows me to utilize the existing data from our central instance effectively.

Reviewed on November, 2024
Zach H.
Zach H. Senior Systems Analyst

highly customizable app

Sap SuccessFactors is highly customizable app that offers a wide range of features like LMS, employee management, performance reviews, and reporting/analytics. While the application met all our needs, I often faced frustration with configuration changes, as they had to be handled through a third-party SAP partner.

Reviewed on October, 2024
Khaled A.
Khaled A. Cnc manufacturing manager

Easy to use software

This software is easy to use, clear, and transparent, which significantly reduces the documentary cycle.

Reviewed on June, 2023
Nana Kwame M.
Nana Kwame M. Teaching Assistant

Sap SuccessFactor Review

SAP SuccessFactors HXM Suite is valuable tools for managing succession planning and developing high-potential employees which can boost communication and information exchange within HR teams.

Reviewed on March, 2023
Ravikumar K.
Ravikumar K. IT Head

Sap SuccessFactor Review

The ability to achieve complete end-to-end visibility of employee details and candidate tracking, along with the numerous workflows integrated into the system, has been a significant advantage.

Reviewed on February, 2023
Kavindu Githsara K.
Kavindu Githsara K. System Specialist

Robust software solution

SAP SuccessFactors is a robust software solution that effectively manages and optimizes HR processes for businesses of all sizes.

Reviewed on December, 2022
Naiman W.
Naiman W. Manufacturing engineer

One of the best app in its category

In terms of business development and analytical capabilities, this platform stands out as one of the best for drawing conclusions. It allows for easy access to data, even if it's over a year old.

Reviewed on December, 2022
Kumar P.
Kumar P. Software Engineer

SuccessFactor streamlines HR process

It completely streamlines the HR management process and automates all operations, making my job much easier. I particularly like the various integration options it offers, allowing me to connect with its own tools as well as other different platforms.

Reviewed on August, 2022
Alexander M.
Alexander M. Talent Acquisition Manager

My experience with the software has been quite positive

Sap SuccessFactor is fairly easy to use and equally simple to update payment information and addresses. Overall, its a worthwhile tool for my needs.

Reviewed on July, 2022
Saksham G.
Saksham G. Marketing Intern

Highly recommended choice

SAP SuccessFactors is an incredibly effective tool that enhances my learning experience. It consolidates various aspects of learning into one platform, which significantly streamlines the entire process.

Reviewed on June, 2022
Pratik G.
Pratik G. Lead Analyst

Mature and Reliable Solution

I've been using this product for nearly two years, and it has proven to be a reliable and mature solution for medium to large organizations. The clean and simple UI makes it user-friendly, and I appreciate the ease of goal setting, feedback requests, and employee directory searches.

Reviewed on June, 2022
Celeste H.
Celeste H. Psichology

Valuable tool for my hr needs

I find this software excellent for managing HR files, as it offers a user-friendly interface that makes accessing information practical and straightforward.

Reviewed on May, 2022
Frequently Asked Questions

SAP SuccessFactors FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

SAP SuccessFactors is an integrated human capital management (HCM) suite that revolutionizes workforce management. This cloud-based solution offers many great HR functions, from talent acquisition to employee performance and development. With SAP SuccessFactors, businesses can streamline their HR processes, ensuring efficiency and compliance. The platform facilitates seamless collaboration, allowing teams to work cohesively on recruitment, onboarding, and learning initiatives. SuccessFactors offers robust analytics, providing deep insights into workforce trends and performance metrics. Its user-friendly interface ensures accessibility for both HR professionals and employees. As part of the SAP ecosystem, SuccessFactors integrates smoothly with other enterprise systems, creating a unified HR environment. SAP SuccessFactors empowers organizations to optimize their human resources for enhanced productivity and organizational success.

  • No, SAP SuccessFactors does not offer a free version.

  • Yes, SAP SuccessFactors offers a free trial.

  • No, Credit Card details are not required for the SAP SuccessFactors trial.

  • Yes, SAP SuccessFactors offers an API.

  • SAP SuccessFactors can be integrated with the following applications:

    • Salesforce Sales Cloud , ServiceNow , SAP Concur , Tableau , SAP Analytics Cloud , Google Workspace , Workday HCM , Slack , Zoom Meetings , Microsoft Teams , ServiceNow , Oracle Fusion Cloud HCM , SAP Fieldglass , SAP Ariba , Azure Active Directory External Identities , ServiceNow

  • SAP SuccessFactors offers support with the following options:
    • 24x7 Support , Phone , Chat , Knowledge Base , FAQs/Forum

  • SAP SuccessFactors offers training with the following options:
    • Webinar , Documentation

  • SAP SuccessFactors supports the following languages:
    • English

  • Following are the typical users of the SAP SuccessFactors:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • SAP SuccessFactors supports the following deployment:
    • Cloud Hosted

  • SAP SuccessFactors supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux
Are you an authorized SAP SuccessFactors representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Write a Review Visit Website ↗
Get Expert Help